Privacy Policy

Privacy Policy

Welcome to Next Experience Travel, operated by Costa Maya Shore Excursions Limited (“we,” “us,” or “our”). We value your privacy and are committed to safeguarding your personal data in accordance with the Mexican Law on Protection of Personal Data in Possession of Individuals. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, including www.nextexperiencetravel.com, and its affiliated websites, such as http://www.shorexexcursions.com, bajacaliforniaadventure.com, travelbajacalifornia.com and http://www.costamayashoreexcursions.com (collectively, the “Websites”).

 

1. Information We Collect

To provide our services, we collect certain personal information from our guests, which may include:

Name
Phone number
Age
Cruise ship or hotel information
Email address
We do not request sensitive personal information.

 

2. Use of Your Personal Information

We collect and use your personal information to operate our Website and deliver the services you request. We may also use your identifiable information to inform you about products or services from Next Experience Travel and its affiliates. Rest assured, we do not sell, rent, or lease customer lists to third parties. If you do not wish to receive such communications, please inform us via the Details Form or by emailing us at hello@nextexperiencetravel.com

We may track user behavior on our Website to provide customized content and advertising to users interested in specific subjects.

 

3. Children Under Eighteen (18)

Our Website is not intended for children under 18 years of age. If you are under 18, please do not provide any information on our Website. If we inadvertently collect information from a child under 18 without parental consent, we will promptly delete it. If you suspect that we have such information, please contact us at hello@nextexperiencetravel.com

 

4. Access, Rectification, Cancellation, and Opposition (ARCO Rights)

You have the right to:

Access your personal data
Request updates or modifications to your personal information
Request the removal of your personal information
Object to the use of your personal information for specific purposes
To exercise any of your ARCO rights, please email us at hello@nextexperiencetravel.com Include your name or information to locate your data in our database, as well as your preferred contact method for notifications. We will respond within five (5) business days.

 

5. Revoking Your Consent

You can revoke your approval for the use of your personal information in our possession. However, there may be legal obligations that require us to retain certain information. In such cases, we may need to terminate our relationship or services with you. To revoke your consent, email us at hello@nextexperiencetravel.com, providing your name and preferred contact method. We will respond within ten (10) business days.

 

6. Transfers of Information to Third Parties

We do not transfer, sell, or provide personal information to third parties. Your information is solely used to provide the services you contract from us.

 

7. Disclosure of Your Information

We will only disclose your personal information when required by law or when we believe it is necessary to:

Comply with legal processes
Protect and defend our rights and property
Safeguard the personal safety of users and clients.

 

8. Use of Cookies

Our Website may use cookies to enhance your online experience. You can choose to accept or decline cookies by adjusting your browser settings. Some third parties may use cookies and tracking technologies for advertising purposes.

 

9. Data Security

We take measures to secure your personal information, including encryption during transmission. However, internet data transmission is not entirely secure. Please protect your passwords and contact us immediately if you suspect any security breach.

 

10. Changes to this Privacy Notice

This Privacy Policy may be updated to comply with legal requirements, changes in our business model, or other reasons. Please review this policy periodically for updates.

 

11. Contact Information

For questions or concerns regarding your ARCO rights or this Privacy Policy, please contact us at:

Email: hello@nextexperiencetravel.com
Phone: +52 998 385 3854
Address: Av. Sayil MZA 11 LT 71 D102 A SUP MZA 4, CP. 77500 Cancun, Mexico

Thank you for choosing Next Experience Travel. Your privacy is important to us, and we are committed to protecting it.